MG’s novel after-sales campaigns provide worry-free ownership

MG Philippines (The Covenant Car Company, Inc. or TCCCI) recently introduced its aftersales complements in a three-pronged approach: with the announcement of available spare parts for all MG models purchased from MG Philippines dealerships authorized by (TCCCI); the official launch of the Mobile Garage service caravan; and the My MG App that is designed to give MG owners the convenience of online bookings for scheduled periodic maintenance servicing (PMS).

“Our initiative is to provide innovative and customer-centric services to our clients, as we recognize that aftersales is a cornerstone of our business here at MG Philippines,” says Alberto B. Arcilla, President and CEO of MG Philippines-TCCCI. “Through our many aftersales complements, we want to make customers feel at ease with their purchase. Likewise, our aftersales services are designed and implemented to create a sense of confidence among our patrons, reassuring them that they made the right choice with MG Philippines.”

MG Philippines dealerships nationwide are stocked with spare parts, and are staffed by MG-trained technicians accredited to perform the necessary service.  Additionally, their Mobile Garage is specially designed to cater to clients with technical, mechanical, electrical, and engine concerns. A client can phone in a request, and in the event that the MG service team identifies that a client’s MG requires home service, the Mobile Garage can make its way to the client’s address to perform the necessary repairs or service work on the unit.  

The MG Philippines Mobile Garage offers coverage in NCR, Northern Luzon, Southern Luzon, and will soon offer its services in regional areas in the Visayas and Mindanao. Call the MG Philippines 24/7 Hotline at (02) 328-4664 to learn more about this service.

My MG App for convenient PMS scheduling

MG also goes all out with their aftersales service with the My MG App, which allows clients to schedule vehicle servicing appointments at their choice of MG Philippines-authorized service center; a dealership location tool that uses your smartphone’s built-in GPS to locate the dealership or service center nearest to you; and a way for you to inquire about parts availability and service.

The app also allows user to schedule test drives, make product inquiries, and check the map for MG dealerships and service centers around the country. It may also be used as a virtual garage, where clients can keep an orderly list of their vehicles and their maintenance history. And because the app is centralized between the MG Philippines head office and its dealer partners, clients are ensured that inquiries will be properly and professionally entertained.

The My MG app may be downloaded for free from play.google.com/store/apps/details?id=mymgconnect.com.mgapp

Expanded dealership network

Aside from its updated aftersales complements, MG Philippines is also updating its nationwide dealership network. A total of nine fully functioning dealerships and two regional sales offices, all featuring aftersales service capabilities are now open across the country, with another six full dealerships scheduled to be open for business by the end of 2019. The nine dealerships include MG BF Parañaque, MG EDSA Centris, MG Batangas, MG Carmona, MG Dasmariñas, MG Lipa, and MG Sta. Rosa, MG Cebu-Mandaue, MG Davao; the two regional sales offices are MG Cabanatuan and MG Iloilo (sales office); while the six dealerships that are soon to rise are MG Alabang, MG Commonwealth, MG Quezon Avenue, MG Pampanga, MG Cabanatuan, MG Iloilo, and MG Makati.

Visit mgmotor.com.ph/dealers for more detailed contact information of the aforementioned MG Philippines dealerships.