Carousell sees the heavy toll on businesses due to unprecedented economic disruption, specifically in the automotive industry. The pandemic is putting non-essential products and services on a standstill, and as a result, has caused significant drops in sales.
Carousell recognizes the challenges brought about by the crisis. To extend their help for affected automobile businesses on their platform, they have created two (2) relief options. Subscribers can choose to receive free coins on top of existing subscription plans, or opt to waive payments for months affected by the lockdown.
The first relief option that Carousell offers is “Free Coins” which subscribers can avail after the lockdown. Coin value received will be equivalent to two (2) months worth of their current subscription plan, and will have a 12-month expiry. Subscribers can also get 1 month’s worth of coins for every additional month (beyond April) that the lockdown is implemented. In addition, payments due within affected months of the quarantine will be collected once lockdown has been lifted.
The second relief option that Carousell offers is “Waived Payment”. Payments made during the impacted month/s of the lockdown will be waived. Should the lockdown persist beyond April, payments will be waived for the months falling within the quarantine period. This relief option is not applicable for prepaid packages.
New subscribers and those who would like to renew their subscription can avail either of the following options. Only one (1) option can be availed per subscriber. All offers are valid until April 30, 2020 or until further notice.
Carousell also extends 999 Free Carousell Coins with 12 month validity to valued paying users who’ve been with the platform since July 2019. This is applicable to self-serve spending users who used paid coins bought in Carousell’s web and app platforms, or have migrated OLX Gold; excluding Free Coins.
