Owning and maintaining your own vehicle should be as pleasurable and convenient as your experience of driving it. That’s why JETOUR Auto Philippines Inc (JAPI), the sole and official distributor of world-class JETOUR SUVs, MPVs, EVs in the country, has made it “triple sure” that when you get behind the wheel of your own JETOUR vehicle, you’ll stay happy throughout your ownership journey.
JAPI makes its aftersales services stand out through its JETOUR Triple As: Availability, Affordability, and Accessibility. Those three As are all every JETOUR owner has to remember so that all your journeys start and end with a smile.
This isn’t an empty promise, but a guarantee that every JETOUR owner’s needs are met to keep his or her vehicle up and running in tip-top condition. In fact, JAPI has taken concrete steps to ensure the Triple As are met for every customer at all dealers.
To make JETOUR parts immediately available and affordable, JAPI has expanded its parts warehouse in Valenzuela, from 600 sqm to 3,000 sqm, vastly increasing its capacity for inventories for PMS (periodic maintenance services), maintenance, collision, and general parts, thus virtually eliminating any chance of backlogs in orders. The ability to ship in parts in large volumes also enables JAPI to scale its prices down.
To make its parts even more accessible to customers, JAPI has activated its Customer Hotline Assistance service 0917-5-JETOUR, available from 8:00 a.m. to 6:00 p.m., Mondays to Fridays.
On JETOUR Auto Philippines’ Facebook and Instagram pages, its brand mascot-cum-chatbot Kendee can respond to parts-related inquiries apart from addressing common questions and providing customer and technical support and aftersales advisories.
These, combined with JAPI dealerships’ responsive, knowledgeable, and caring aftersales teams, all form part of JAPI’s robust aftersales support system that makes buying, owning, and maintaining a JETOUR vehicle a delightful experience.
So, the next time you take your JETOUR X70 (Journey, Travel, Sport, and Plus), JETOUR Dashing, Dashing Symphony subcompact crossover, JETOUR Ice Cream Battery Electric Vehicle, or the 4X4 SUV JETOUR T2 out for a spin, remember that your aftersales team is always “triple ready” for whatever you need, when you need it, whether on- or off-line.