SYKES Philippines, recognized as the 2019 BPO Company of the Year, continues to provide world-class opportunities to the country’s best talents by enhancing its online job application process. This promotes a safe and convenient job application experience to hopeful Filipinos amid the implementation of the quarantine.
In compliance with physical distancing protocols, SYKES encourages candidates to apply for online jobs in the comfort of their own home. Even before the pandemic, SYKES designed and launched its own online recruitment platform to revolutionize the way talents are recruited. One of its at-home job application platforms, e-Recruitment, brings applicant experience to the next level by providing fast and convenient end-to-end virtual recruitment from initial interview all the way to contract signing.
“We need to adapt and evolve to deliver solutions for the needs of our clients and continuously provide career opportunities to Filipinos, which is why we make it easier for them to apply for online jobs from their homes. With the amplification of virtual recruitment and deployment of work-at-home set-up, SYKES is able to provide solutions to its clients and ensure the safety and convenience of all applicants and new employees,” shared by Cherry Wong, Senior Vice President for Area Operations.
SYKES’ quick response and ability to adapt to the situation have garnered positive feedback from its partners and clients. They acknowledged the top BPO’s agility, resilience, and commitment to their business, customers, current employees, and potential employees.
For an application to be considered, prior BPO (business process outsourcing) or any work experience is not mandatory, but the applicant must at least be a High School graduate or have completed K-12. Good English communication and basic internet and computer navigation skills are also a must. The top BPO employer also gives free English training through its “SYKES Academy” program for those who wish to join the BPO industry and improve their communication skills.
SYKES offers temporary WFH arrangement for select accounts. It offers its employees an above-industry overall compensation package which includes varying allowances, night differential and night shift allowances, paid leaves, medical and dental coverage for employee and qualified dependents, and group life insurance coverage.
A pillar of the Philippine economy, the BPO sector continues to be a robust industry that can expect further expansion even amid the ongoing pandemic as demand for digital services, online deliveries, and technical support rise exponentially. At present, part of SYKES’ workforce still reports on-site while many have adopted a WFH scheme as a safety precaution. Employees reporting on-site are fully supported by the management with provisions for food, accommodation, and transportation when necessary. In addition, arrangements such as suspension of loan deduction, pro-rated 13thmonth pay, and advanced leave credits have also been accorded to employees.
SYKES is one of the country’s pioneering BPO companies. It capped off 2019 with various awards from both local and international award-giving bodies, which cemented its position as the best BPO and contact center employer in the Philippines. With everything that SYKES has put in place to ensure employees are safe and looked after amid the pandemic, applicants can expect that the BPO pioneer is ready for the post-pandemic future. The safety and security of each SYKES employee, also referred to as SYKESer, has always been and always will be its top priority.
Applicants who want to work or move up their careers at SYKES can apply at home and simply send a private message to SYKES Philippines’ official Facebook page (@SYKESPHofficial) with their name and contact details. They may also check career opportunities in the website <https://careersph.sykes.com/leads> or other online job portals like Indeed, Jobstreet, Monster, and LinkedIn. The average turnaround time for applications is around 2-4 hours, wherein qualified applicants are interviewed by phone or video from initial to final screening. For more information, get in touch with SYKES on Facebook.
