PayMaya delivers always-on service with 99.9% up-time

App downtime? We don’t know her

As more Filipinos rely on e-wallets like PayMaya to complete their everyday transactions, the digital payments leader continues to deliver a safe, convenient, and reliable service to consumers across the country with its 99.9% uptime rate.  

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With this, PayMaya users can enjoy an always-on, reliable service using the e-wallet 99.9% of the time, based on the app’s average monthly uptime rate from January to November this year. Unlike in other e-wallets, PayMaya customers can expect minimal inconvenience due to downtimes. They can quickly complete their important transactions anytime – from shopping online and offline, sending money to their friends, paying their bills, buying load, and so much more.   

“Cashless has already become the preference for Filipinos today. More people are relying on our services to complete their everyday transactions. Thus, our top priority is to deliver a reliable service that our customers can count on – whenever they need it,” said Pepe Torres, Chief Marketing Officer, PayMaya Philippines.  

“When talking about customer-centricity, being always-on is first and foremost. Building trust in digital payments and financial services is critical. PayMaya’s 99.9% uptime rate makes it easier for them to access safe and convenient cashless transactions anytime. That’s why it is one of the major reasons that make PayMaya #TooGoodToBeNo2,” he added.    

This unmatched reliability comes in handy especially this holiday season – with more people turning to digital payments to make their Christmas shopping safer and more convenient. On top of this, PayMaya also offers customers relevant features that give them a surprisingly better cashless experience.   

To start, cashing in to your PayMaya account is FREE at 90,000 of the over 110,000 cash in touchpoints nationwide. Customers can put funds on their app without having to pay for additional fees at Ministop, SM Hypermarket, Robinsons Supermarket, Landers, sari-sari stores with Smart Padala, as well as banks including BPI, RCBC, and Unionbank via linked account, among others. To check out the complete list of PayMaya’s free cash in touchpoints, simply visit the Cash In button on the PayMaya app and look for the icons with the ‘no fees’ sticker.   

PayMaya also features over 1,500 billers and load items on the app – allowing customers to pay for all types of bills and purchase various digital goods within the PayMaya app. They can also access over 360 trusted brands and explore legit casual sellers, now dubbed as PayMaya Verified Sellers, at the in-app Maya Mall. With this, customers’ transactions are guaranteed secure and scam-free within the PayMaya app.   

Adding another layer of security to the app is its real-time transaction history feature that enables users to track their transactions as it happens. Unlike in other e-wallets, customers no longer need to wait for 24 hours to see if their transactions push through – all they need is to head to the PayMaya app’s homepage to check their latest spend.   

If you’re ready for a more reliable service, PayMaya is here for you. Download the app now and enjoy a surprisingly better cashless experience.   

PayMaya is the only end-to-end digital payments ecosystem enabler in the Philippines, with platforms and services that cut across consumers, merchants, communities, and government. It provides more than 41 million Filipinos access to financial services through its consumer platforms. Customers can conveniently pay, add money, cash out or remit through its over 380,000 digital touchpoints nationwide.   

Its Smart Padala by PayMaya network of over 60,000 partner agent touchpoints serves as last-mile digital financial hubs in communities, providing the unbanked and underserved access to digital services. Through its enterprise business, it is the largest digital payments processor for key industries in the country, including “every day” merchants such as the largest retail, food, gas, and eCommerce merchants, as well as government agencies and units.

To know more about PayMaya’s products and services, visit www.PayMaya.com or follow @PayMayaOfficial on Facebook, Twitter, and Instagram.