Nissan Philippines Inc. (NPI) announced last Tuesday during its annual media thanksgiving event held at White Space in Makati City, its new ‘Service on Wheels’ program, a mobile solution that delivers scheduled on-site aftersales services and repairs, such as house calls or service caravans. This is to provide higher levels of vehicle care and services to more customers outside Nissan service centers.
Answering customer requests, the program enables participating Nissan dealerships to deploy dedicated service vehicles operated by two Nissan-certified technicians. The vehicles are customized to contain various tools and equipment to provide a number of services including light periodic maintenance, vehicle diagnosis, replacement of consumable items such as tires, brakes, and batteries; light repairs; and emergency roadside assistance.The service is available in select Nissan dealerships across the Philippines.
“Service on Wheels is a way for Nissan to extend our expertise in vehicle care outside our service centers. This gives a new and exciting dimension to our reliable services by delivering satisfaction to our customers, wherever they are,” says Atsushi Najima, resident and Managing Director of Nissan in the Philippines.
Nissan customers can contact the Nissan Customer Assistance Center Hotline at (+632) 8403-6593 or 0927-600-9557 or their nearest Nissan dealership to inquire about Service on Wheels.
Achieved 22.2% growth in 2019
Nissan also announced a strong 2019 sales performance during the event. The company closed 2019 with 42,694 units sold by the end of December, showing a strong growth rate of 22.2% when compared to the previous year.
With this positive sales performance, Nissan maintains the rank within the top three automotive brands in the country, according to the Chamber of Automotive Manufacturers of the Philippines, Inc. (CAMPI). Within 2019, Nissan also broke two of its own sales records, selling 4,616 units in March and again in September, with 4,768.
The popular Nissan Navara pickup greatly contributed to the company’s success, with 19,034 sold for 2019 and accounting for 44.6% of total sales.
The Nissan Terra and the Nissan Urvan light commercial van were also instrumental in the automaker’s achievement, each contributing 10,469 and 7,157 units sold, respectively. As Nissan’s first entry in the segment, the Terra is the third bestselling midsized SUV among CAMPI brands by the end of 2019.
The company’s national sales office, Nissan Philippines, Inc., also received the Nissan Global Award for Financial Year 2019 as a top sales performer for the brand worldwide.
“Nissan’s continued growth annually is the result of the company’s focus on the fundamentals. We aim to sustain our growth in the years to come with innovative products, reliable services, a strong dealer network, and a vibrant company culture of talented people. As always, our customers are our first priority and we’d like to thank our Filipino customers for their continued support,” said Najima.
