In cultivating excellence in its aftersales services, Nissan in the Philippines held the Nissan Service Technician Excellence Competency (NISTEC) and Nissan Service Advisor Excellence Competency (NISAC) national competitions. Service technicians and advisors from Nissan dealerships around the country participated in the event.
Nino Bryan Villafuerte from Nissan Cebu Central won the NISTEC national champion award, while Japhet Calabon from Nissan Bacolod won in the NISAC category. Both will take part in a regional competition in early 2020, representing the Philippines against national champions from other Asia & Oceania countries.
The NISTEC-NISAC Competitions are held every two years, and showcase the knowledge and skills of Nissan’s technicians and advisers for after-sales services.
“This competition is a way for us to strengthen and prove our skills in bringing satisfaction to our customers. Excellent customer service and exceeding customer expectations win us loyal customers and earns admiration for Nissan as a brand,” said Nissan in the Philippines president and managing director Atsushi Najima.
In photo:
(Front row, from left) Japhet Calabon, Nissan Bacolod Service Advisor and NISAC National Champion; Nino Bryan Villafuerte, Nissan Cebu-Central Service Technician and NISTEC Champion
(Back row, from left) \Monico Nazareno, Nissan Dumaguete Service Advisor; Zaldy Mari Caparas, Nissan Shaw Mandaluyong Service Advisor; Dennis Estrella, Nissan North EDSA Service Advisor; Fejun Abello, Nissan Isabela Service Advisor; Ericson Del Castillo, Nissan Philippines General Manager for Human Resources, General Affairs, and IS/IT; Argie Sagragao, Nissan Butuan Service Advisor; Fritz Jingco, Nissan Philippines Aftersales Manager for Services; Reynante Cortez, Nissan Cabanatuan Service Technician; Atsushi Najima, Nissan Philippines President and Managing Director; Kier Gabriel Ojenar, Nissan Commonwealth Service Technician; Rommel Perez, Nissan Iloilo Service Technician; Jayfort Santiago, Nissan Pasig City Service Technician; Billy Joe Burgos, Nissan Dasmarinas Service Technician .
