FOTON rolls out intensified aftersales service & programs

FOTON Motor Philippines, Inc. (FMPI) is rolling out a suite of premium aftersales programs that aims to provide solid and dependable mobility service for its growing number of clients nationwide. 

“Since we started operations, we have been committed to always bring the top levels of mobility, and we see its fulfillment through a stronger, intensified aftersales service,” says FMPI President Rommel Sytin.

In line with FOTON’s brand vision, the programs are designed to deliver top-tier services, not just for corporate customers with fleet units, but also for start-up entrepreneurs, individuals, and families.

Free Extended Engine Warranty Promo

Has your FOTON vehicle’s general warranty expired? No worries! FOTON owners of Gratour Series and Passenger Vehicles (Toano, TransVan, Traveller, Thunder) with purchase date from January 2018 onwards with expired General Warranty must have their vehicle serviced today until December 31, 2021 to enjoy FOTON’s generous offer of FREE Extended Engine Warranty. The warranty promo applies to the following:

(1) For vehicles with PMS interval of every 6 months or 10,000 kms whichever comes first, free additional 6 months or 10,000 km Extended Engine Warranty (upon completion of PMS). (2) For vehicles with PMS interval of every 3 months or 5,000 kms whichever comes first, free additional 3 months or 5,000 kms Extended Engine Warranty (upon completion of PMS). 

Hurry and have the unit assessed at the FOTON PH dealer near you.

EC Mobile 24/7 On-Site Service

With the demand in distant service up-scaled, customers get an upper hand to reach urgent mechanical attentions for their vehicles easier, through the strengthened, first in the industry, EC Mobile 24/7 On-Site Service.

Customers can call in for prompt assistance with the self-sustaining, EC Mobile Truck anytime, anywhere. Carrying necessary equipment including a 3.5-kilowatt generator set, a 1.5 HP air compressor, an impact wrench, large capacity oil pans, complete sets of hand tools it can meet mechanical demands and handle minor to major mechanical issues, electrical repairs and even perform Preventive Maintenance Service (PMS).

Services include: Preventive Maintenance Schedule, On-board Electronic Trouble Diagnosing, Aircon Repairs, Engine Electrical Repairs, Mechanical Repairs, Under Chassis Repairs, and 24/7 On-site Service for Vehicle Breakdowns.

EC Genuine Parts Discount Promo

Amidst the economic downturn, FOTON Motor Philippines, Inc. (FMPI) continues to commit to its mission in providing affordable products and services. Effective this March, FOTON owners can enjoy a significant price cut-down on FOTON spare parts through the program initiative of FOTON EC-Genuine Parts. Included in the price reduction are maintenance parts and major components on engine, electrical/mechanical, clutch, underchassis and suspension, brakes, aircon and body parts. The reduction on spare parts. The reduction on spare parts prices is not a promotional or interim activity, it will continue with the provision of FMPI’s discretionary business viability. 

Kept and maintained in a spacious Parts Warehouse that is capable of keeping large quantities up to 45,000 line items, spare parts are available for loyal customers. Further, to ensure a swifter and hassle-free aftersales experience, these items are stored in an ISO certified facility.

Commercial and private customers can now properly maintain their FOTON vehicles without breaking the bank with massive savings up to 40% on service and repair costs. Customers can avail FOTON EC-Genuine Parts through authorized FOTON dealership or by conveniently calling the FOTON EC-Genuine Parts Hotline at 0999-999-9996 for more information.

FOTON Service Discount

From February to March 31, 2021, all FOTON owners of Gratour Trucks, Passenger Vehicles, and Light Duty Trucks will have an extra advantage for every vehicle service with repair cost amounting to P4,000 and above, with the following mechanics:

1. The voucher can be used on the next visit, valid up to one year from issuance date. 
2. Comes with a free FOTON umbrella (while supplies last). 
3. Applicable to PMS, General Job and Body & Paint Service. 
4. Applicable for appointments, walk-ins, and on-site service customers.

For inquiries, call your nearest FOTON dealer or sales hotline at 0999-999-9998. You may also explore and reach FOTON PH on various digital platforms via https://linktr.ee/FOTONPhilippines.