Mere months after inaugurating a brand-new spare parts depot in Davao, FOTON Motor Philippines is raising the aftersales bar once again in commercial vehicle ownership with the recent signing ceremony of its upcoming Cebu Parts Distribution Hub.
The huge parts warehouse was opened in partnership with logistics and supply chain management specialists FastEasy and FOTON International.
The partnership signing ceremony was attended by officers and executives from the three companies, led by FOTON Motor Philippines General Manager Levy Santos, FOTON International’s Parts Manager Duke Han and Gratour Sales Manager Kevin Wang, and FastEasy’s CEO Bin Du, Corporate Secretary/Director Ma. Rosario Armamento, and Warehouse Director Rexell Reyes.
“We are thrilled to embark on another highly strategic partnership with two stalwart companies in the mobility and logistics industries, FastEasy and FOTON International. With our Cebu Parts Distribution Hub, FOTON will be able to offer an even more efficient aftersales support to all its customers in the southern region by reducing delivery lead time of spare parts,” declared FOTON Motor Philippines General Manager Levy Santos.
“Having a continuously mobile fleet is very crucial to logistics operations, so if you’ve ever had to wait long for spare parts by other brands before, we try to make sure that you don’t repeat that experience with FOTON,” added Santos.
“Following our continuous quest for customer satisfaction, FOTON Motor Philippines Inc. has invested to put up a spare parts warehouse hub in Cebu City, in partnership with FOTON Internationall and FastEasy. The primary objective of this initiative is to expand FOTON’s spare parts channels in the Philippines,” said Mike Sta. Maria, FMPI Vice President for Parts.
“FOTON customers across the Visayas can now equally benefit for a shorter parts delivery lead time and lower shipping cost when our Cebu parts warehouse hub commences operations soon,” Sta. Maria added.
“We are confident that these industry-leading aftersales measures will help both our dealer-partners and our customers by positively enhancing their FOTON brand experience. Our spare parts availability program underscore a commitment we’ve made since the beginning of our operations here 16 years ago — one of constant improvement in the quality of FOTON’s customer service,” concluded Santos.
For parts inquiries, call 0999-999-9996 and FOTON dealerships nationwide.
