After-sales service is one of the biggest criteria some owners look into when buying a car. Aside from the number of dealerships, it’s important for them to see the brand’s capability to take care of their cars. After all, they can’t just take it to their neighborhood mechanic. Changan Philippines answers this with their Vital 5 program that covers all the crucial stages of your car ownership.
All Changan cars will come with a 5-year or 150,000km warranty, whichever comes first. Complimenting this is their 100% Maintenance Parts Availability assurance, which goes as far as offering the items for free, should they be not available at the time you need them.
Servicing the car is also economical as it only needs 2 visits per year or every 10,000km, with your first year (or 20,000km) free of labor charges. They also have ASAP60 that makes two certified technicians work on your car for 60 minutes or less, otherwise, it’s free.
They’re also prepared to help you 24/7 with their Changan Artificial Intelligence Agent (CAIA) that lets you inquire or book a service appointment, which can be accessed via their Facebook page. Changan Philippines also has a dedicated team to provide free towing and roadside assistance should you need them, wherever and whenever.
“We formulated the Vital 5 to give customers more reasons to trust Changan and our network of 33 dealers nationwide,” said CMPI President and CEO Ma. Fe Perez Agudo. “Changan Vital 5 after-sales service brings to life Changan’s promise of lasting safety for our customers.”
With their extended warranty, parts availability assurance, fast maintenance servicing, roadside assistance, and 24/7 customer care, Changan Philippines assures you won’t be alone once you take their cars out of their showrooms.
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