BMW dealer protocols and schedules
SMC Asia Car Distributors Corp. (SMAC), the official importer and distributor of BMW in the Philippines, is pleased to announce the re-opening of its dealer network in the country. With the National Government announcing new work guidelines and a reclassification of community quarantines in several regions, BMW dealerships have adapted modified working hours and adjusted personnel in order to offer the best customer brand experience.
Select dealer partners have opened as early as May 16 to begin disinfecting procedures in their facilities and start catering to guests. While these showrooms will be ready to accept guests, aftersales services such as vehicle maintenance and warranty work, must be scheduled via the official BMW Philippines Aftersales Portal at: http://aftersales.bmw.com.ph/.
The complete schedule for all operating showrooms and service centers across the BMW network can be found at BMW Philippines’s official Facebook page (see annex for easy reference).
The BMW network now implements a comprehensive set of safety protocols that must be observed by dealership personnel and guests at all times. This is to ensure a safe, comfortable, and enjoyable experience for everyone moving forward:
- A single entry and exit point will be designated at BMW dealerships.
- Guests are required to wear facemasks at all times.
- Guests must wash their hands at a provided wash basin and utilize the footbath fordisinfection.
- Guests must undergo a temperature check upon entry.
- All guests must fill out a simple health questionnaire for contact tracing purposes.
- Serving of coffee and snacks are suspended, but bottled water may be requested.
- Test drive opportunities remain available. We ensure that every vehicle is properlydisinfected before and after use.
- Expect dealership personnel to implement social distancing and the wearing offacemasks and face shields with every interaction.
- Frequently touched surfaces in each facility are sanitized every 2 hours.
“While we are excited to restart the BMW business, the safety of our team members is of paramount importance. We hope our guests can bear with us as we make your dealership experience as safe and enjoyable as they can possibly be. We enjoin everyone, from our own personnel to our valued guests, to do our part. In doing so, we can help bring the country a step closer to healing.” SMC Asia Car Distributors Corp. President Spencer Yu.
Autoallee BMW (Eton Centris, Brgy. Pinyahan, Quezon Avenue cor. EDSA, 1100 Quezon City)
Sales (Open starting May 18):
Monday to Friday: 7:00AM – 4:00PM
Service by appointment only (Opening starting May 19):
Monday to Friday: 7:00AM – 4:00PM
Autobahn BMW (Zone 15, North National Highway, Talisay City, Negros Occidental 6115)
Sales (Open starting May 20):
Monday to Friday: 8:30AM – 5:30PM
Saturday: 8:00AM – 5:00PM
Service by appointment only (Opening starting May 20):
Monday to Friday: 8:30AM – 5:30PM
Saturday: 8:00AM – 5:00PM
Motor Ventures BMW (Madrigal Business Park, Commerce Avenue, Alabang, Muntinlupa)
Sales (Open since May 17):
Monday to Saturday: 8:00AM – 5:00PM
Sunday: 10:00AM – 5:00PM
Service by appointment only (Opening starting May 25):
Monday to Saturday: 8:00AM – 5:00PM
Premier Cars BMW (CGIC Bldg., San Fernando – Olongapo Road, San Fernando, Pampanga)
Sales (Open since May 16):
Monday to Friday: 8:30AM – 5:30PM
Saturday: 8:00AM – 5:00PM
Service by appointment only (Opening since May 16):
Monday to Friday: 8:30AM – 5:30PM
Saturday: 8:00AM – 5:00PM
RSA Motors (184A E. Rodriguez Jr. Avenue, Bagumbayan, Quezon City)
Sales (Open starting May 18):
Monday to Saturday: 8:30AM – 5:30PM
Service by appointment only (Opening starting May 18):
Monday to Saturday: 8:30AM – 5:30PM
Autowelt BMW Cebu (Cebu Veterans Dr, Nivel Hills, Cebu City, 6000 Cebu)
The dealership will remain closed until the lifting of the Enhanced Community Quarantine in Cebu City.
